AI at Work Quiz: Are You Getting the Most From AI Productivity Tools?

A company builds a prompt library in Notion with 30 useful templates. After 3 months, some templates produce worse results than they used to. What is the most likely cause and solution?

All templates expire after 3 months due to API policy The team is using too many templates — reduce to fewer than 10 AI model updates changed behavior — review and update templates when models are upgraded, and record a version history Notion is not a suitable storage tool for prompt templates

What is the biggest risk when an AI produces a confident-sounding analysis of your business?

AI analysis is too long — it always produces 10+ pages AI doesn't know your actual organizational context — it analyzes the concept you described, not the specific realities of your situation AI may accidentally leak your business data to competitors The AI may refuse to complete an analysis if the business is in a regulated industry

You ask an AI to write a project risk assessment and receive a generic, shallow response. What is the best next step?

Accept the generic output and edit it heavily yourself Iterate with a more detailed follow-up: provide the specific project context, the type of risks to focus on, and the format you need Ask the AI the same prompt a second time without changes Switch to a different AI tool — this one is too weak for business tasks

A company uses AI to screen resumes and notice that the tool systematically ranks candidates from certain universities higher. What is the most likely cause?

The university ranking reflects the AI's access to university prestige databases The AI is correctly identifying the objectively better universities The AI was trained on historical hiring data where those universities were over-represented among successful hires — encoding past selection bias There is no cause — AI resume screening is required to be unbiased by design

What is the most effective first step when asking an AI to write a professional email on your behalf?

Provide the context — who the recipient is, what the goal is, and what tone is appropriate — before asking for a draft Use the AI's default style so it doesn't sound AI-generated Write the email yourself first, then ask AI to make it longer Ask for the email without context and then copy it directly

Which of the following represents RESPONSIBLE use of AI in a client-facing professional context?

Avoid AI entirely — no professional use of AI is currently compliant Use AI to generate a first draft, verify all factual claims independently, apply your professional judgment to refine the content, and be transparent about AI assistance per your organization's policy Use AI but deny it if asked — clients don't need to know your production process Generate the deliverable entirely with AI and submit it as-is

Which of these prompt template practices is MOST important for a large team to maintain quality over time?

Require every user to rewrite 30% of the template before use Lock down templates so only administrators can use them Document expected outputs alongside each template so users know what 'good' looks like and can spot when quality has degraded Rotate to a new AI model every quarter to keep outputs fresh

An employee's organization has not published any formal AI use policy. What is the safest assumption about AI use at work?

No policy means the employee is personally liable for any AI-related incidents Treat sensitive client data, confidential business information, and employee data with the same protection you'd apply to any third-party tool — assume AI APIs are external services No policy means AI cannot be used at work under any circumstances No policy means all AI tools are approved for any use

What does SOC 2 certification indicate about an AI tool vendor?

The vendor's AI models are certified as bias-free The vendor stores data in the US and is subject to US law The vendor has undergone an independent security audit verifying their security controls, data availability, processing integrity, and confidentiality The vendor is approved by the US government for handling classified data

A small physical therapy clinic wants to use an AI scheduling chatbot on their website. Patients will input their names, contact info, and appointment reasons (which may reference medical conditions). What is required before deploying the chatbot?

HIPAA only applies to clinics with more than 20 employees A standard terms of service acceptance by the clinic is sufficient Chatbots don't count as HIPAA-covered technology — only EHR systems do A Business Associate Agreement (BAA) with the chatbot provider, since the chatbot may process Protected Health Information under HIPAA

Which prompting technique best helps a professional use AI to identify blind spots in their own analysis?

Ask AI to summarize the analysis back in its own words Ask AI to score the analysis out of 10 Ask AI to write a better version of the analysis Ask AI to list the critical assumptions the analysis relies on, then ask what would happen if those assumptions were wrong

A sales team writes a different prompt every time they need to generate a follow-up email after a meeting. What is the highest-leverage improvement?

Each salesperson should develop their own unique prompting style Switch to a more powerful AI model Create a reusable prompt template with clearly marked variables for meeting date, client name, key discussion points, and next steps Only the most senior team members should use AI — it causes quality variance

A manager wants AI assistance woven into their daily Outlook + Word + Teams workflow without adopting a separate application. Which tool fits best?

Claude API — requires developer integration Perplexity AI — a standalone research tool Notion AI — requires migrating content to Notion Microsoft 365 Copilot — AI integrated directly into Outlook, Word, Excel, and Teams

An employee sends a client email that was AI-drafted and contains incorrect information. Who bears professional responsibility?

The AI tool provider — they provide the drafting service The employee — they are responsible for the accuracy and appropriateness of anything they send, regardless of how it was drafted No one — errors from AI tools are treated as force majeure events The employer — they allowed AI tool usage at work

A doctor uses AI diagnostic assistance for every patient case. Over two years, which professional risk should they actively manage?

Other physicians will distrust the doctor for using AI assistance Automation complacency — over-reliance may atrophy their independent diagnostic reasoning skills The AI will eventually replace them entirely within two years AI diagnostic tools will create legal liability because they are not FDA approved

A product manager wants AI to identify weaknesses in a business case. Which prompting technique is most effective?

Persona assignment — 'Act as a skeptical CFO reviewing this business case. Identify the three weakest financial assumptions.' Tell the AI the business case is strong to encourage positive framing Ask for a step-by-step summary of the document without specifying the feedback goal Ask the AI to 'improve' the business case without specifying what type of feedback is wanted

A financial analyst uses an AI tool to draft a client investment report. The report contains an inaccurate statement. The analyst submits it without review. Who bears professional responsibility?

The analyst — they are accountable for work they submit, regardless of how it was generated The AI tool provider — they provided the drafting capability No one — inaccuracies in AI-generated content are treated as errors outside human control The client — they requested the report

What is the MOST important mitigation when an AI system is used to make decisions that affect people's opportunities (hiring, lending, parole)?

Increase the volume of decisions made by AI to reduce human bias Add a disclaimer that AI was used in the decision Maintain meaningful human review and oversight of individual decisions — automated consequential decisions require accountability Use the newest, most capable AI model available

A strategy team wants to use AI to stress-test a business plan. Which prompt is most effective for this goal?

'Tell me if this business plan will succeed' 'Summarize this business plan in three paragraphs' 'What improvements can you make to this plan?' 'Act as a skeptical board member. What are the three riskiest assumptions in this plan, and what evidence would change your view?'

Which of these tasks represents the BEST use of human professional judgment rather than AI?

Deciding how to handle a sensitive interpersonal conflict on your team based on the history and relationships involved Translating a document to another language Drafting a meeting follow-up summary Generating three options for a marketing tagline