AI at Work Quiz: Are You Getting the Most From AI Productivity Tools?

A company uses AI to screen resumes and notice that the tool systematically ranks candidates from certain universities higher. What is the most likely cause?

There is no cause — AI resume screening is required to be unbiased by design The university ranking reflects the AI's access to university prestige databases The AI is correctly identifying the objectively better universities The AI was trained on historical hiring data where those universities were over-represented among successful hires — encoding past selection bias

What habit best protects a professional from automation complacency when using AI regularly?

Forming an independent take on a problem before asking AI, then comparing and critically evaluating the AI's perspective Limiting AI use to one tool at a time Never using AI for tasks that could affect clients Using only the most expensive AI model to ensure maximum accuracy

An employee sends a client email that was AI-drafted and contains incorrect information. Who bears professional responsibility?

No one — errors from AI tools are treated as force majeure events The employee — they are responsible for the accuracy and appropriateness of anything they send, regardless of how it was drafted The employer — they allowed AI tool usage at work The AI tool provider — they provide the drafting service

An analyst needs to quickly understand the key findings of a 40-page industry report. Which AI use case is most appropriate?

Use AI to generate a new industry report based on training data Ask AI to write an email about the report without reading it Search for the report's conclusions using a general web search Document summarization — paste or upload the report and ask the AI for a structured summary of key findings

A small business wants to use AI for drafting responses to customer complaints that include customer names and order details. What is the simplest way to reduce privacy risk while still using AI?

Anonymize the data — replace the customer name with 'Customer' and describe the order generically — before sending to the AI tool Use AI only on Tuesdays when server load is lower and data is more secure Ask the AI not to store the customer's name after the session Never use AI for any customer-related communications