AI for Small Business Quiz: Is Your Business Keeping Up?

An employee comes to the owner with a complaint about another team member's behavior that may constitute harassment. What is the appropriate role for AI in handling this situation?

AI can conduct the investigation interview with the complainant AI can help the owner understand general definitions and processes, but the actual HR response requires human judgment and likely an employment law professional AI should draft the formal investigation report automatically Ask AI to recommend whether to fire the accused employee

A small business owner asks ChatGPT for advice on which business entity structure to use for tax purposes. What is the appropriate way to use this output?

Ask AI a second time to confirm the recommendation before acting Implement the AI's recommendation directly — ChatGPT knows current tax law Use the AI explanation to understand the concepts and questions to ask, then consult a CPA or tax attorney for the actual decision Ignore AI entirely for financial questions — it cannot be trusted

What is the most common mistake small businesses make when adopting AI tools?

Spending too much time learning tools before using them Trying to adopt too many tools at once, resulting in unused subscriptions and no real workflow change Adopting AI before competitors do Starting with too simple a use case

What is the recommended approach for a small business evaluating a new AI tool that claims to save 5 hours per week?

Try it for 30 days on a real task, measure actual time savings, then decide whether to keep it Implement it across all business functions simultaneously to maximize testing coverage Accept the vendor's claim and calculate ROI without testing Wait until competitors adopt it before evaluating

Which AI capability allows a small business to maximize the reach of a single piece of content?

Having AI scrape competitor content and rewrite it Using AI to automatically post the same content to all platforms simultaneously AI translating content into multiple languages automatically Using AI to repurpose one piece of content into multiple formats — blog to social posts, email, FAQ, LinkedIn article